Take the Stress Out of
Medical Billing & Collections

Are you a busy practice tired of chasing payments and reconciling medical aid claims? Our professional medical bureau services take care of all your medical billing and collections, so you can focus on what truly matters:
your patients.

Why Choose Our Medical Bureau Services?

Billing Excellence

We capture your patient information, handle the billing and manage the collections. Our experienced billing experts capture your claims and ensure that your medical billing is optimised whilst adhering to the ongoing changes within the industry. A dedicated credit controller with experience in your speciality is assigned to manage your collections. You are assigned an Account Manager who will make regular visits and discuss any queries.
increase cash flow

Increase Cash Flow

We manage and follow up on medical aid and patient payments weekly for faster reimbursement.
billing optimisation

Billing Optimisation

We assess your current processes and provide expert guidance to ensure your practice is reimbursed accurately and efficiently using our medical invoicing software.
Transparency icon

Complete Transparency

Real-time access to your claims, payments, and detailed monthly reports.
Fast Friendly Local Support 1

Hands-On Support

Personalised support from a local South African team.
medical billing software

Powerful Medical Billing Software

Integrated medical billing software South Africa, patient diaries, validations, and appointment reminders.
Secure and Compliant

Secure & Compliant

POPIA compliant with reputable data centre infrastructure for secure medical account administration.

Streamlined Billing

Engineered for Every Medical Specialist

specialist doctors

The below list is not exhaustive, we cater for all specialists.

  • All types of Surgeons
  • Anaesthetists
  • Paediatricians
  • Paediatric Pulmonologist
  • Urologists
  • Gynaecologists
  • Physicians
  • Gastroenterology
  • Neurologists
  • Ophthalmologists
  • ENT
  • Clinical Technologists
  • Radiology
  • Psychiatrists
  • Allied Health Professionals
  • Neurologists
  • Ophthalmologists
  • ENT
  • Clinical Technologists
  • Radiology
  • Psychiatrists
  • Allied Health Professionals
  • How Our
    Bureau Works

    From capture to collection, totally covered

    Swipe through the steps to see how our team captures, chases and reconciles your billing so you can stay focused on patient care.

    Patient Billing Details Captured
    Synchramed staff capture your patient billing details on your behalf on the Synchramed practice management software South Africa.
    Daily Payment Allocation
    Our innovative medical debt collection process ensures daily allocation of medical aid payments and patient payments.
    Active Claim Monitoring
    Medical aid claim submissions, rejections and short payments are monitored daily and followed up on promptly.
    Proactive Account Follow Ups
    All accounts are attended to in a timely manner, with telephone calls, SMSs, statements and letters.
    Supervisor Quality Checks
    Supervisor-led quality control checks ensure all accounts receive the necessary attention.
    Transparent Monthly Reporting
    Detailed monthly reports ensure that you have complete visibility of the progress of your practice.
    Freedom to Serve Patients
    Synchramed focuses on the administrative and billing bureau side of your practice, freeing you to develop a patient-centred service.
    Testimonials

    Hear What Our Clients Say

    “Partnering with your bureau was one of the best decisions we’ve made. We don’t worry about cash flow anymore.”

    – Physician
    “Synchramed has been looking after our accounts since 2005. We found improvements in our cash flow, our book debt is efficient and down by 7% and our debtors are followed up promptly. The staff at Synchramed are courteous, efficient and diligent.”

    – Gynaecologist

    Free Financial Assessment

    Ready to Streamline Your Practice with Medical Bureau Services?

    Asset

    Discover a Smarter Way of Billing

    Fill out the form below and discover how we can help your practice thrive.