Take the Stress Out of
Medical Billing & Collections
Are you a busy practice tired of chasing payments and reconciling medical aid claims? Our professional medical bureau services take care of all your medical billing and collections, so you can focus on what truly matters:
your patients.
Why Choose Our Medical Bureau Services?
Billing Excellence
We capture your patient information, handle the billing and manage the collections. Our experienced billing experts capture your claims and ensure that your medical billing is optimised whilst adhering to the ongoing changes within the industry. A dedicated credit controller with experience in your speciality is assigned to manage your collections. You are assigned an Account Manager who will make regular visits and discuss any queries.

Increase Cash Flow
We manage and follow up on medical aid and patient payments weekly for faster reimbursement.

Billing Optimisation
We assess your current processes and provide expert guidance to ensure your practice is reimbursed accurately and efficiently using our medical invoicing software.

Complete Transparency
Real-time access to your claims, payments, and detailed monthly reports.

Hands-On Support
Personalised support from a local South African team.

Powerful Medical Billing Software
Integrated medical billing software South Africa, patient diaries, validations, and appointment reminders.

Secure & Compliant
POPIA compliant with reputable data centre infrastructure for secure medical account administration.
Streamlined Billing
Engineered for Every Medical Specialist

The below list is not exhaustive, we cater for all specialists.
- All types of Surgeons
- Anaesthetists
- Paediatricians
- Paediatric Pulmonologist
- Urologists
- Gynaecologists
- Physicians
- Gastroenterology
- Neurologists
- Ophthalmologists
- ENT
- Clinical Technologists
- Radiology
- Psychiatrists
- Allied Health Professionals
How Our
Bureau Works
From capture to collection, totally covered
Swipe through the steps to see how our team captures, chases and reconciles your billing so you can stay focused on patient care.
Patient Billing Details Captured
Synchramed staff capture your patient billing details on your behalf on the Synchramed practice management software South Africa.
Daily Payment Allocation
Our innovative medical debt collection process ensures daily allocation of medical aid payments and patient payments.
Active Claim Monitoring
Medical aid claim submissions, rejections and short payments are monitored daily and followed up on promptly.
Proactive Account Follow Ups
All accounts are attended to in a timely manner, with telephone calls, SMSs, statements and letters.
Supervisor Quality Checks
Supervisor-led quality control checks ensure all accounts receive the necessary attention.
Transparent Monthly Reporting
Detailed monthly reports ensure that you have complete visibility of the progress of your practice.
Freedom to Serve Patients
Synchramed focuses on the administrative and billing bureau side of your practice, freeing you to develop a patient-centred service.
Testimonials
Hear What Our Clients Say
“Partnering with your bureau was one of the best decisions we’ve made. We don’t worry about cash flow anymore.”
– Physician
– Physician
“Synchramed has been looking after our accounts since 2005. We found improvements in our cash flow, our book debt is efficient and down by 7% and our debtors are followed up promptly. The staff at Synchramed are courteous, efficient and diligent.”
– Gynaecologist
– Gynaecologist
Free Financial Assessment
Ready to Streamline Your Practice with Medical Bureau Services?

Discover a Smarter Way of Billing
Fill out the form below and discover how we can help your practice thrive.