Medical Bureau Services
The Synchramed medical bureau service is a comprehensive outsourced solution.
We capture your patient information, handle the billing and manage the account administration and debt collection process. Our experienced billing experts capture your claims and ensure that your billing is optimised whilst adhering to the ongoing changes with the industry.
A dedicated credit controller with experience in your speciality is assigned to manage your account administration and the debt collection process. You are assigned an Account Manager who will make regular visits and discuss any queries.
MEDICAL BUREAU PROCESS
- Synchramed staff capture your patient billing details on your behalf on the Synchramed Practice Management Software
- Our innovative debt collection process ensures daily allocation of medical aid payments and patient payments.
- Medical aid rejections and short payments are monitored daily and followed up on promptly.
- All accounts are attended to on in a timely manner, with telephone calls, SMS’s, statements, emails and letters.
- Supervisor-led quality control checks ensure all accounts receive the necessary attention.
- Detailed monthly reports ensures that you have complete visibility of theprogress of your practice.
Synchramed focuses on the administrative and collection side of your practice freeing you to develop a patient centred service. Request a free assessment and quote today!
OVERVIEW OF MEDICAL BUREAU SERVICES
PRACTICE MANAGEMENT SOFTWARE
Captured patient and billing details are immediately submitted electronically to the medical aid administrators.
FAST COLLECTIONS
The Synchramed system automatically generates email and SMS reminders to patients encouraging the settlement of outstanding accounts. The quicker the reminders go out, the faster your money is collected.
DAILY PAYMENTS AND RECONCILIATIONS
Payments are processed daily with remittances received and patient payments reconciled to your bank statements. These daily processes ensure that your practice runs efficiently and you are always on top of your cash flow.
DETAILED REPORTS
Our system ensures your accounts go out on time and provides you with comprehensive audit trails. A monthly status report gives an overview of how your practice is performing and proactively highlights collection issues.
