Compliance in medical billing can sound like a broad regulatory issue, but inside a medical practice it comes down to practical, everyday details. Was the correct patient information captured? Does the code accurately reflect the service provided? Is there enough information to support the account?
If you run a specialist practice in South Africa, administration is rarely the quiet background work people imagine. Claims go out late. A scheme asks for a code you already sent. A patient was active on the morning of the consult and inactive by the
Most specialists don’t go into medicine to chase medical aid claims. Yet in a South African practice, billing sits right next to clinical work. A theatre list can go perfectly and still leave the practice waiting weeks for payment if a membership number was wrong,
